Case Studies

Arca’s Customer Focus

Pancho Garza and his colleagues comprise one of the best management teams in the world, and they bottle and distribute Coke products in the best Coca-Cola market in the world (Northern Mexico).  They relentlessly focus on whom they call the Boss — the customer — which is good for both the customer and profits.  We have seen their method work over and over again as they have expanded in different product categories and different geographies across Latin America (and now just a tiny bit in the U.S. in the company’s snack foods business).  Management’s efforts have made you more money than any other single company, and we hope to remain partners with Arca for decades to come.  We wish the share price would decline so that we could buy more of the company.